07-22-2015 05:04 PM
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  1. AC Question's Avatar
    AC Question
    i have a samsung i9082 grand duos
    10-02-2014 10:03 AM
  2. belodion's Avatar
    belodion
    Q&A Team
    Ambassador
    Moderator
    Try Settings, Apps, All, scroll to the Polaris app, open, and select Clear Cache. If no good, do the same, but select Clear Data.

    Posted via Android Central App
    B. Diddy likes this.
    10-02-2014 06:42 PM
  3. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Good ideas there. Can you give more details about how it stopped working? Is it giving you error messages? Does it just not open?
    J1r2y3a4 likes this.
    10-02-2014 07:02 PM
  4. 105daqu's Avatar
    105daqu
    Unfortunately Polaris Office 5 has stopped working. I can open it using the app but when I try to open it using the downloaded document It closes but I could always open this certain document so I'm confused as to why I can't now
    12-25-2014 06:18 AM
  5. Rukbat's Avatar
    Rukbat
    Ambassador
    The document could have gotten corrupted. Polaris could have gotten corrupted. Try copying the document to a PC and opening it there. If you get garbage, it's the document.
    12-25-2014 07:33 PM
  6. DMMarlowe's Avatar
    DMMarlowe
    I am having the same issue. ! try to open it in Google Drive, get the message the unfortunately Polaris has stopped working and cannot open it. I can open it on my computer. I cleared Polaris' cache, data, and even disabled it. Could not get my doc to open. Samsung S5
    07-22-2015 05:04 PM
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