1. Edeninferno's Avatar
    My HTC ONE M7 not rooted is stuck in an infinite boot loop after software update (software came with the phone: messages and something else). I have tried going into recovery mode but phone just shows me a red triangle and exclamation point (which means I don't have access I guess). Tried factory reset multiple times, green arrow with arrow surrounding it pops up (as if updating), the bar under it does not move and after a minutes goes back to the logo screen to enter the loops again. Same thing happens with the recovery symbol. So now what?
    10-26-2014 10:22 AM
  2. Golfdriver97's Avatar
    Welcome to the forums. When you get to recovery, try pressing and holding volume up and click power.
    10-26-2014 11:08 AM
  3. Edeninferno's Avatar
    thank you for the welcome. Okay awesome got the recovery screen on thank you. Now should I wipe cache partition or wipe data.factory reset?
    10-26-2014 11:34 AM
  4. Edeninferno's Avatar
    Did both and rebooted no luck.
    10-26-2014 11:51 AM
  5. Golfdriver97's Avatar
    Hmmm...honestly not sure what to suggest next. Maybe contacting HTC and see what they suggest?

    Sent from an AOSP M8
    10-26-2014 03:00 PM
  6. Rukbat's Avatar
    If it was an over the air update, the carrier is responsible for the damage it caused. Bring it in to them.
    10-26-2014 11:21 PM

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