Why can't I connect to the network?

[Leon Skeldon]

Cannot connect to network

For 6 months or more I've not been able to text or make calls from my S3 but data is fine. If I try to call it says "Not Connected to Network". It used to work fine & the only thing I noticed when it stopped working was my credit had run out & I had to top up (not the first top up)

Orange sent me a new sim. That didn't work.

I put a friends sim in my phone (different provider), that worked. Which implies its the sim.

I put my sim in his phone & that worked. Which implies its not the sim, maybe to do with orange and my phone?

Most weird of all is when I went to Italy with my phone & sim I could make calls and text...

Anyone any ideas on what I should do?

 

[srkmagnus]

Re: Cannot connect to network

It does sound like a sim issue. Get a replacement and let us know how that works.

 

[belodion]

Re: Cannot connect to network

Also, could it be a problem with the SIM tray?

 

[Leon Skeldon]

Re: Cannot connect to network

I don't think its a SIM issue as I've already had a replacement. If it was the SIM tray I wouldn't have expected my friends SIM to work in my phone.

Given the SIM works abroad & other SIMs connect to different providers in the UK I wonder if its an Orange specific setting on my phone?

 

[Leon Skeldon]

I just tried my wifes SIM (orange) and that doesn't work either. So it seems the phone will not connect to an Orange network.