How do I replace a sim card that was locked?

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AC Question

how to replace sim card that was locked

the sim card was locked by entering the wrong puk code ten times. can I still use this card or do i factory reset phone and use a new sim card
 
Re: how to replace sim card that was locked

Factory reset has nothing to do with it. You can either get the PUK code (bring the phone to the carrier's store) or you can get a new SIM card (you have to go to the carrier's store for most carriers).
 

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