My Samsung Galaxy Light won't work, what should I do?

[AC Question]

My phone won't start up correctly. It only shows the restart screen with the phone name and the charging screen. But it won't actually go to the home screen or make it possible to work. Help :/

 

[B. Diddy]

Welcome to Android Central! Try a new battery. If that doesn't work, see if you can boot into Recovery and wipe the cache partition: https://support.t-mobile.com/docs/DOC-11202. If none of that works, then it may be a hardware issue.