Samsung G5 (Sprint) 5.0 - Screen not coming on with Power Button?

A

AC Question

My wife's SM-G900P (Sprint) G5 began having issues 3 days ago where the screen remains black after going to sleep. The buttons on the bottom light up and the phone 'seems' responsive, but the screen remains black.

I've done several hard-resets, wiped the cache, removed and formatted the SD card. It starts off OK, but after an hour or so, same problem. It doesn't seem to be any one app that does it. It hasn't mattered if we download apps or leave it completely stock. The screen issue persists. No other issues with it. 5.0 was installed initially on 6/5 and the subsequent updates have taken place last week. No problem until about 3 days ago.
 

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