1. AC Question's Avatar
    After a morning jog several days ago, I removed my phone from my arm band and re-inserted it into my phone case. I accidentally put the case on upside-down, and somehow managed to reset my phone, erasing all data. Ugh!

    I don't think I've ever set up cloud and was wondering if I might stand a chance at recovering text messages lost. I have looked in Cloud (found no messages) and tried Dr. Fone for recovery (no help there). All the data recovery programs seem to be the exact same as Dr. Fone, but with a different program name.

    What should I do next? Some of those lost messages have HIGH sentimental value. Should I contact Verizon? I do not mind paying for them! I am NOT tech-savvy so I have no idea. My phone, after reset, seems to be set to "backup every [forget the time amount] via WiFi only"...does that mean my messages might be somewhere backed up that I do not know about?

    Thanks for any help.
    08-29-2015 06:27 AM

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