12-17-2015 11:55 PM
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  1. AC Question's Avatar
    AC Question
    HI, i am using moto g 1st gen phone. it has lolipop 5.0.2 version. it started troubling since today morning. though i switch on wifi, its not showing any of the wifi network and also its showing a messge as "Please turn on wifi to slect any network ".

    It seems that its not even trying to scan networks .

    Please suggest me if there is any solution without resetting my phone.
    09-18-2015 05:19 AM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Try booting into Safe Mode, which temporarily disables all 3rd party apps. https://motorola-global-portal.custh...p/30,6720,9050

    If the problem disappears in Safe Mode, then something you installed is causing the problem. You may have to uninstall apps one by one until the problem disappears. If the problem persists in Safe Mode, then it's more likely to be a hardware or firmware problem.
    12-17-2015 11:55 PM
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