How do I fix it?

[elizabeth_joy99]

My phone dropped and cracked for the first time, when I tried unlocking the phone there was colorful lines and a black blob, the blob went away and the lines are still there and now I can't see any of it, when I try to get to press a button a purple line in the middle pops up and that's it, it goes black again. I tried a soft reset and that didn't do anything, also tried a hard reset but I can't get the phone turned off.

 

[the tall guy]

Hi - it's a hardware issue as a result of the drop. Take the phone to a local repair store and get a professional opinion and estimate for it to be fixed.