Hi.
I am having a very strange issue while charging my Z3. Whenever i plug in my phone to charge it, it charges for some minutes then disconnects by itself. The LED light turns off and there's no charging signal. Sometime I have to manually unplug and plug the charge back in and sometime charging starts again after being disconnected.
Some people told me to perform a software repair using PC Companion but it's giving me a message saying that there's no software available for my device to perform a software repair. I have even tried factory resetting my phone like 10 times already but nothing. Also used 2-3 more chargers and yet no luck.
I still couldn't figure out if it's the device, the charger or software's fault. Another problem is, there's no Sony Support around my place to bring the device for the service. So I am looking toward if there's any possible fix for it without having to replace the device. The device is only 3 months old and running android 5.1.1
I had this problem with 4.4.4 as well and I was expecting 5.1.1 would fix it but it didn't. If anyone has a solution please help me out. Thanks.
I am having a very strange issue while charging my Z3. Whenever i plug in my phone to charge it, it charges for some minutes then disconnects by itself. The LED light turns off and there's no charging signal. Sometime I have to manually unplug and plug the charge back in and sometime charging starts again after being disconnected.
Some people told me to perform a software repair using PC Companion but it's giving me a message saying that there's no software available for my device to perform a software repair. I have even tried factory resetting my phone like 10 times already but nothing. Also used 2-3 more chargers and yet no luck.
I still couldn't figure out if it's the device, the charger or software's fault. Another problem is, there's no Sony Support around my place to bring the device for the service. So I am looking toward if there's any possible fix for it without having to replace the device. The device is only 3 months old and running android 5.1.1
I had this problem with 4.4.4 as well and I was expecting 5.1.1 would fix it but it didn't. If anyone has a solution please help me out. Thanks.