1. AC Question's Avatar
    I'm having a problem using MTP to transfer media files.

    MotoE2(4G-LTE) XT1524, Android 6.0.

    Phone shows:
    Device Storage
    Total used of 15.28GB
    Android OS
    Internal storage
    4.29GB used of 5.00GB
    Samsung SD card
    16.89MB used of 7.28GB

    When I connect the phone to my PC using a USB cable and switch to MTP connection, the phone appears as expected. However, neither the SD card itself nor its circa 7GB of free space appear, only 'Internal storage'. I cannot transfer media files beyond filling up the 5GB of 'Internal Storage'. This behaviour is recent.

    What's gone wrong and how do I put it right?
    05-10-2016 11:44 AM

Similar Threads

  1. Usage access not registering on 5.1.1 Lenovo Tab 2?
    By Jennie Owen in forum Android 5.0 Lollipop
    Replies: 1
    Last Post: 10-19-2016, 02:23 AM
  2. Can't access pages 2,3,4... after searching keyword
    By The LG Guy in forum Site Feedback & Help
    Replies: 8
    Last Post: 08-22-2016, 10:30 AM
  3. Replies: 1
    Last Post: 05-12-2016, 12:30 AM
  4. accessing private mode files after update
    By AC Question in forum Ask a Question
    Replies: 0
    Last Post: 05-08-2016, 05:01 PM