07-05-2016 02:43 AM
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  1. AC Question's Avatar
    AC Question
    When i double tap to lock it works. But doesnt work to unlock. 5 mo old. Sprint did a reset...now what?
    07-03-2016 12:40 PM
  2. the tall guy's Avatar
    the tall guy
    Community Review Team
    Q&A Team
    Ambassador
    do you have any sort of lock security feature enabled on the screen and are you running any sort of custom launcher / 3rd party lock screen? if Sprint did a reset on your phone (why?) then maybe you should take it back to them so they can have a look.
    07-05-2016 02:43 AM
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