1. AmyC76's Avatar
    Ok I'm not sure if I should post this in the Samsung Galaxy S5 Active or not. Using any type of Internet on the phone via wifi it says no connection all of a sudden. This is within the past hour. I'm sitting here looking at my WiFi and it's up and running. I flip it to 4G and it's fine. Back to WiFi shows up/downstream but nothing really connects via wifi. Any ideas? Phone or could it be wifi? Laptop runs fine on wifi.
    08-03-2016 09:04 PM
  2. Guytronic's Avatar
    Reset your router.
    Sometimes a phone won't re-provision when attempting to connect to the home network after switching back from a data connection.
    08-03-2016 09:07 PM
  3. AmyC76's Avatar
    Reset done...still same thing. Husbands is fine though. Makes no sense
    08-03-2016 09:11 PM
  4. GRIMWALD's Avatar
    You can try resetting your devices network settings from the backup and reset section in settings
    Also if you are on AT&T, disable their "Smart WiFi" app.

    08-03-2016 09:17 PM
  5. AmyC76's Avatar
    I had to completely restore my phone back to all its original settings. *sigh* Since I never have been able to back up my phone using the smart app I had to download all the apps, dig for notes I'd luckily saved by word on my lapatop. That was fun. ๐Ÿ˜• 5 hours later....it's back to how it was. ๐Ÿ˜†
    08-06-2016 09:20 AM
  6. B. Diddy's Avatar
    Sorry you had to go through all of that hassle. In the future, check out this guide to see if any of the other tips help: http://forums.androidcentral.com/amb...-problems.html
    AmyC76 likes this.
    08-07-2016 01:57 AM

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