Cant lock my phone using Lock screen and security

[AC Question]

When I try and set my lock screen to anything besides swipe to unlock, it will not register it. For example, I set up for pin & Once I lock my phone, it can be unlocked with just a swipe. I've tried the other lock options like the pasword and pattern but I have the same outcome. I've update my J5 from lolipop to marshmallow recently.

Please help. Thanks.

 

[belodion]

Try booting into Safe Mode....a third-party app may be causing trouble.

 

[B. Diddy]

Welcome to Android Central! Are you sure the time interval between when the screen turns off and when it locks is set to something short? It's usually in Settings>Lock Screen>Automatically Lock​.

 

[Akram284]

I reset my phone twise.
Same problem exist.

 

[Akram284]

There is no option like automatically lock

 

[B. Diddy]

If you go to Settings>Lock Screen & Security, what options do you see? Is there an Other Security Settings? What's in there?

 

[Akram284]

In other seurity settings,
1.set up sim card lock
2.security policy update
3.device administrator
4.storage type
5.view security certificate
6.user certificate
7.install from devise storage
8.clear credential

Anvanced
Pin window
Usage data acces
Notification acces
Do not diaturb permision

 

[B. Diddy]

Ok, what about just in the Lockscreen & Security menu?

Also, tell us what you see in the Settings>Display menu (or show us a screenshot: http://forums.androidcentral.com/am...ide-how-post-screenshots-android-central.html).

 

[Akram284]

Here are the screen shots

Posted via the Android Central App

 

[Akram284]

Display

Posted via the Android Central App

 

[Akram284]

Lock types

Posted via the Android Central App

 

[Akram284]

Lock screen & security

Posted via the Android Central App

 

[B. Diddy]

Set the screen lock type to password or pattern. Then look at the Lock Screen & Security menu again. See if the Automatically Lock option shows up now.

 

[Akram284]

Its not change into any other option. After select done its remain swipe

Posted via the Android Central App

 

[B. Diddy]

This is unusual. Belodion had previously suggested booting into Safe Mode, but you responded by saying you did a couple of resets. This isn't always the same, since apps can reinstall automatically after a factory reset. Safe Mode will make sure any 3rd party app that wasn't preinstalled is temporarily disabled, in case it's causing problems.

Also, what happens if you turn the screen off, then wait about 30 minutes, and turn the screen on again? Is it still only swipe to unlock, or does the screen lock appear this time?

 

[Akram284]

Its still remain swipe

Posted via the Android Central App

 

[belodion]

Have you tried Clear Credentials before changing your lock method ?

 

[Akram284]

Cant use it

Posted via the Android Central App

 

[B. Diddy]

Its still remain swipe

Posted via the Android Central App

Sorry, just want to be sure--does this mean you tried Safe Mode?

 

[GRIMWALD]

There was a discussion shortly after the update landed concerning this issue but I don't remember where the discussion took place.
One individual found a solution by disabling an app. called "Call lock" but if you have already perused the Safe Mode option and found no joy. I would say this option has been ruled out. Unless locks are separate and abide by different rules.
A second individual's final solution, involved going the route of "Odin" and re-flashing a stock Rom but I don't remember if he went back to his old OS, or just re-flashed the current OS version.

GRIM