Why will my S6 not allow me to swipe the screen to open it to the other functions?

  • Thread starter Thread starter AC Question
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A

AC Question

I've had the phone less than a month and it worked well until 1 week ago when the "Swipe screen to unlock" starting "freezing up" & will not allow me to access the other functions. I continue to get texts, emails, phone calls, notifications, but I can't open to get to them. I can't even turn the phone off or re-boot.
 
Press and hold Power and Volume Down for half a minute or so, to simulate a battery pull.
Tell us what happens.
 

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