11-01-2016 06:58 AM
tools
  1. Aliciabclb's Avatar
    Aliciabclb
    I traded my phone for an Alcatel one touch and I did a hard reset but when I get to the email and password it says it has to be the owners account and I have no way to get that info, is there another way
    10-31-2016 11:52 PM
  2. belodion's Avatar
    belodion
    Co-Ambassador Team Lead
    Welcome to Android Central.

    No, those details must be entered, or the phone will remain unusable. It's a security feature.
    11-01-2016 06:58 AM
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