1. AC Question's Avatar
    On my samsung galaxy s5, my YouTube app (version 11.41.56) will, although every video will load perfectly, none of the thumbnails or any form of picture will load, I'll get a grey box and that is it. I have checked with other phones and this is a problem that they do not have. How to I get thumbnails back?
    11-09-2016 01:34 AM
  2. AlphaTango414's Avatar
    Try wiping app cache via application manager. If that doesn't work, force stop the app and wipe app data. Make sure the app is fully up to date.
    11-09-2016 03:06 AM

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