11-18-2016 05:19 PM
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  1. AC Question's Avatar
    AC Question
    I have activated my HD voice and video calling feature but I can video call anyone. Am I missing something or have I done all that needs to be done?
    11-18-2016 02:22 PM
  2. ManiacJoe's Avatar
    ManiacJoe
    Trusted Member
    Which carrier?
    Which video call app?
    What is the exact wording of the error message you are getting?
    11-18-2016 03:36 PM
  3. Rukbat's Avatar
    Rukbat
    Ambassador
    Moderator
    Video calling isn't a function of the telephone system, it's a function of the carrier and the phone. If you call someone who doesn't have video calling, you get a voice call.
    11-18-2016 05:17 PM
  4. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! If you didn't get your phone from your current carrier, that might also prevent you from taking advantage of your carrier's video calling feature.
    11-18-2016 05:19 PM
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