Can't receive a picture text if I don't download right away. Why?

[AC Question]

If someone sends me a picture text message and I don't open the text right away. I can't download the picture. It says message expired or not available. I am connected to wifi and have my mobile data on. I have a lg G4

 

[chanchan05]

Just set it to automatically download MMS. It could be your carrier is not supporting long storage of MMS on their servers.

 

[Tim1954]

Mms is network enabled. Call your service provider (on a different phone) and get them to go trough the settings for/with you...