i cant receive sms notifications and texts

[waquick]

hi, i am not rooted, running android 6.0 on an infinix device.
everytime i use third party messaging apps (for example textra, messenger, mood) i realised that i fail to receive text notifications. this does not happen all the time but sometime during the day. my contact will send me a text and receive a delivery report, however in my device i will neither see the text nor the notification. this makes me miss texts at times. anyone know what the problem could be?
rebooting the device or swapping sim cards does not help either.:-

 

[B. Diddy]

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