1. AC Question's Avatar
    My phone will either freeze completely and need a hard reboot, or it will simply restart itself. It is happening almost every half an hour I'd say.

    I've narrowed it down to being Facebook as the phone is not crashing when the app is disabled. It was crashing with both Facebook and Messenger - and also when just one of the two are running.

    I've trying reinstalling Facebook but the problem just returns.

    Any ideas? I'd obviously prefer to actually have the Facebook app.
    02-15-2017 09:58 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Which Samsung phone? I'd suggest wiping the cache partition, but it'd be helpful to know which model you have first.

    You can also try going to the App Manager, selecting Facebook and FB Messenger, and Clearing Cache/Data. I'm not sure if the data clears when you uninstall them, so it doesn't hurt to do this extra step.
    02-15-2017 10:48 AM

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