1. AC Question's Avatar
    I have received an update on my phone Galaxy C9 Pro, but any time attempted to install the update, it only goes to 25% and then phone restarts and says that the update fails and it says "Please visit Samsung Service Center".
    03-21-2017 09:51 AM
  2. Golfdriver97's Avatar
    Welcome to the forums. Have you modified the device, as in rooted it?
    03-21-2017 10:03 AM
  3. AthairX's Avatar
    I have the same problem , update stops at 25% and then Error on c9 pro . Never modified annything on my phone.
    04-01-2017 07:03 AM
  4. AndroidLau's Avatar
    me too
    06-11-2017 07:42 AM

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