1. AC Question's Avatar
    I bought phone at bazzar but when i tried to log it said i had to insert old users email in. So now i am stuck with phone i cant use. Could there be a way around that ?
    05-29-2017 02:41 PM
  2. yasser1212's Avatar
    what is your mobile brand ??
    05-29-2017 03:00 PM
  3. Heilon2's Avatar
    hi i posted it and now decided to register, andway my phone brand is Huawei Y6
    05-29-2017 03:41 PM
  4. hallux's Avatar
    Factory Reset Protection: what you need to know | Android Central

    The seller sold you a device that was not properly reset in order to allow you to sign in. You need the previous owner's login info in order to set up the device then PROPERLY reset it.

    Welcome to the forums!
    Laura Knotek likes this.
    05-29-2017 04:28 PM
  5. Heilon2's Avatar
    so if i cant get his info i can trow the phone away ?
    05-29-2017 04:34 PM
  6. hallux's Avatar
    That or use it as a paperweight.
    05-29-2017 05:15 PM
  7. belodion's Avatar
    so if i cant get his info i can trow the phone away ?
    Unless you are sure that the seller was trustworthy, the true owner may be looking for it, so don't throw it away. Ask the seller why he or she sold it you in that condition, and if no good account is given, go to the police.
    Laura Knotek likes this.
    05-29-2017 05:17 PM

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