1. AC Question's Avatar
    I just updated my Samsung Galaxy S5 with software updates pushed by T-mobile. Now I can't unlock my screen without restarting it. If I restart it, I can unlock it with my fingerprint. Otherwise, I can't use my fingerprint and it also will not provide me a keyboard to enter my backup password.
    06-04-2017 05:34 PM
  2. Sally Everitt's Avatar
    Hi,

    Did you resolve this in any way? I'm having exactly the same problem with my S5 now!
    07-01-2017 03:13 PM

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