1. AC Question's Avatar
    Hello, I have an HTC One (Red), and my keyboard suddenly stopped working and the only thing I had available was the 'Tap To Talk' I tried looking through my apps to see if something was disabled for it to not work, but there wasn't anything unnecessarily disabled. I assumed it'd fix if I restarted my phone, so that's what I did. But now I'm locked out of my phone and stuck with Tap To Talk. Mind you the gear icon isn't working! I have photos on my phone and memorable things I won't be able to recover whatsoever if I hard reset my phone, but it's the only option. Is there at all any way to fix this or will I have to reset it?
    06-19-2017 12:01 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Try wiping the cache partition: https://support.t-mobile.com/docs/DOC-32977. If that doesn't help, then see if this also happens in Safe Mode: https://support.t-mobile.com/docs/DOC-32965
    06-20-2017 12:42 PM

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