my phone was reset but not able to retrieve my gmail account and password

[AC Question]

My phone shut off and required me to enter my password which i forgot. I took it to the store and they reset my phone. But Gmail was asking for my account and password which I also forgot. My yahoo account key cannot be retrieved from this phone (since it's locked). Called Google and they advised me to call Samsung but Samsung said I need to call Google. I called Google and they said Samsung should be the one who can help me!

 

[chanchan05]

Well basically you forgot your Google account. Do your best to remember what it is. It's the key for your device.