1. AC Question's Avatar
    Hello, i have Android Phone XGODY model Y13 from China,

    when i plugged into my USB drive on my PC, it does show up as a drive, but when i

    double click on it, it says drive does not exist, also when i go to my devices and

    printers in a control panel, i can see my device there, "Y13", but when i right click on

    it, to try to view files, it shaded out, and i cannot do that.

    Can some tell me what is going on, thank you in advance.
    07-26-2017 09:47 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! When you connect via USB, swipe down the notification panel and tap the USB icon -- make sure MTP is selected.

    If you don't see the USB icon, then try using another USB cable.
    07-27-2017 12:53 AM
  3. gennady46's Avatar
    Thanks so much it worked!!!

    how am I suppose to know that "MTP" have to be selected, the option "USB storage" also says

    transfer files as well, not media though....
    B. Diddy likes this.
    07-27-2017 01:37 AM
  4. B. Diddy's Avatar
    Does it say "USB Mass Storage"? That's a pretty outdated feature -- what version of Android is the phone running?

    MTP stands for Media Transfer Protocol, and is the standard way to transfer files between an Android device and a PC via USB. USB Mass Storage actually mounts the phone's internal storage as if it were another drive on the computer -- this makes the storage inaccessible by the phone while it's mounted. This was only available for older phones that partitioned their internal storage into two areas -- a smaller one where apps were installed, and a larger one that acted like an SD card (usually referred to as "internal SD").
    07-27-2017 01:56 AM

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