Cannot access android phone on my PC

[AC Question]

Hello, i have Android Phone XGODY model Y13 from China,

when i plugged into my USB drive on my PC, it does show up as a drive, but when i

double click on it, it says drive does not exist, also when i go to my devices and

printers in a control panel, i can see my device there, "Y13", but when i right click on

it, to try to view files, it shaded out, and i cannot do that.

Can some tell me what is going on, thank you in advance.

 

[B. Diddy]

Welcome to Android Central! When you connect via USB, swipe down the notification panel and tap the USB icon -- make sure MTP is selected.

If you don't see the USB icon, then try using another USB cable.

 

[gennady46]

Thanks so much it worked!!!

how am I suppose to know that "MTP" have to be selected, the option "USB storage" also says

transfer files as well, not media though....

 

[B. Diddy]

Does it say "USB Mass Storage"? That's a pretty outdated feature -- what version of Android is the phone running?

MTP stands for Media Transfer Protocol, and is the standard way to transfer files between an Android device and a PC via USB. USB Mass Storage actually mounts the phone's internal storage as if it were another drive on the computer -- this makes the storage inaccessible by the phone while it's mounted. This was only available for older phones that partitioned their internal storage into two areas -- a smaller one where apps were installed, and a larger one that acted like an SD card (usually referred to as "internal SD").