Why can't I use a new number for Snapchat verification

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My ex used his number for my Snapchat verification & now that I'm trying to change it to mines it says it can't use my number why ?
 
Have you contacted SnapChat support? The only info I find on their help site is how to set the phone number initially, there doesn't appear to be any info on how to change that once it's set. If you find out, please reply back to this thread so it can help others looking to do the same.

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