08-05-2017 06:04 PM
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  1. AC Question's Avatar
    AC Question
    In the latest software update, for me, the phone said that the backup PIN will not be used anymore. This is a problem since my knock code isn't working. I've tried many alterations of my knock code, and the original one, but it won't unlock. Is there anyway to force a backup PIN unlock?
    08-05-2017 11:25 AM
  2. belodion's Avatar
    belodion
    Co-Ambassador Team Lead
    What phone, and what update?
    08-05-2017 12:38 PM
  3. Zane Papek's Avatar
    Zane Papek
    (Created account to reply)
    My phone type is an LG-K371
    And I do not know what update it is
    08-05-2017 01:20 PM
  4. belodion's Avatar
    belodion
    Co-Ambassador Team Lead
    Welcome.

    I'm sorry, I don't understand why that message is shown. Was the knock code working before the update?
    08-05-2017 06:04 PM
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