why did my pixel XL (verizon) start sending text notification when I get a voice mail?

[Android Central Question]

My wife and I have had our Google Pixel XL's for about 8 months. two days ago my wife's phone started getting an official looking text message when ever someone leaves a voice message. The header is //VZWVVM: then a string of characters like a link but it doesn't go to anything if you click on it. I think it might be verizon visual voice mail which we don't use and have never used. Any ideas on why it just now started and how to stop it?

 

[mikaho]

Realized logged in. This is my question. Also worth noting nothing has changed with my phone, only my wife's phone. Also, I .checked out verizon account and there is nothing on there about visual voice mail. Any help would be appreciated

 

[Chris5483]

Have you contacted them? Or can you block the number that it's coming from so you receive no text from them?