My daughter's Samsung Galaxy Prime Core has an unresponsive touch screen.

[Android Central Question]

She changed it from the connect-the-dots type password to a word, but it won't let her type it in (the phone turns on, says enter pin, and the keyboard pops up, but you can't type anything).

 

[Dano1200r]

Try booting into safe mode

 

[Dano1200r]

If that doesn't work you should be unable to unlock from a desktop using Outlook