not have samsung kies and cannot connect with laptop

[Android Central Question]

i want update my phone and newest update is available but cannot install at my phone. instruction ask connect at pc with samsung kies, im tried but pc not detect my phone and at my phone not having samsung kies app. what i can settle my problem. thanks so much......

 

[B. Diddy]

Welcome to Android Central! What's the exact model number of your phone, and which carrier are you on?