1. Android Central Question's Avatar
    I bought a doogee bl5000 android phone from china it had really good reviews so i bought it. I was starting to like it everything seemed to work well until 2 days later when I took it to my school and connected it to my schools Wi-Fi.. Im not sure if thats the reason but when I took it to my school and used the Wi-Fi there. It started to restart itself randomly about every 40-50 minutes. It has been doing that for about 2 days now only in my school not in my house though but That's not all. it also froze on me about 4 times now when i was toggling between the Wi-Fi and airplane mode buttons. Again in my school this happend 3 times today and i have to manually restart my phone when this happens. This hasnt happend at all when its using my house Wi-Fi . so I factory reset my phone today and i will leave everything default and see if its still doing this. Please help me with my problem.
    04-25-2018 03:52 PM
  2. Golfdriver97's Avatar
    Welcome to the forums. Something doesn't seem right in Android for this phone. It might be a bug in the OS. Have you tried contacting the maker of the phone to see what suggestions they have?
    04-25-2018 05:01 PM
  3. Fabian_12's Avatar
    is that a hardware defect? anf yes i contacted them by email to technical support what do you suggest i should do at the monent ?
    04-25-2018 06:44 PM
  4. Rukbat's Avatar
    I'd sooner suspect that you downloaded a virus when you were connected to the school's wifi.
    04-25-2018 10:08 PM
  5. Fabian_12's Avatar
    But I factory reset the phone and its still doing it at my school not sure about other places I haven't tested it should I contact to replace it?
    04-26-2018 09:51 AM
  6. Fabian_12's Avatar
    can someone please answer my question
    04-27-2018 08:39 AM
  7. Golfdriver97's Avatar
    I would still suggest contacting the manufacturer. If you are still seeing this with no new apps installed, it seems to be an OS issue.
    04-27-2018 08:46 PM
  8. Fabian_12's Avatar
    Ok you think an update could fix it?
    04-27-2018 11:54 PM
  9. Golfdriver97's Avatar
    Ok you think an update could fix it?
    It could if the bug was addressed in the update. If it slipped through, it won't change anything.
    04-28-2018 01:27 PM
  10. Fabian_12's Avatar
    Can it be what rukbat said a virus or some sprt of malware I the os?
    04-28-2018 02:24 PM
  11. Golfdriver97's Avatar
    Can it be what rukbat said a virus or some sprt of malware I the os?
    If it was it would have to have somehow installed as a system app in order to survive the reset.
    04-28-2018 07:55 PM

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