10-09-2018 11:34 PM
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  1. Android Central Question's Avatar
    Android Central Question
    Huawei Mate SE has a screen timeout (enters sleep mode) after only 8 seconds regardless of which option is set in settings under Display--> Sleep. Whether it be 15 seconds (the min.), 10 minutes (the max.) or Never, the phone always enters sleep mode after just 8 seconds. I'm so frustrated, I even tried entering Developer mode looking for a way to fix this, but no good. Please help. Thanks.
    05-27-2018 11:37 AM
  2. belodion's Avatar
    belodion
    Co-Ambassador Team Lead
    Any battery-saving set?

    Tried Safe Mode?
    05-27-2018 11:44 AM
  3. jarmainc75's Avatar
    jarmainc75
    Battery--> Power Saving Mode is set to off; Battery--> Ultra Power Saving Mode is set to off

    I'm not sure what Safe Mode is...Thank you for responding to my question so quickly
    belodion likes this.
    05-27-2018 12:17 PM
  4. belodion's Avatar
    belodion
    Co-Ambassador Team Lead
    Safe Mode is normally entered by long-pressing the Power button, then long-pressing on the “Power Off Phone?” message box. If the problem stops in Safe Mode, a third-party app is causing trouble.

    Rebooting normally returns the phone to normal mode.

    Welcome as a new member.
    05-27-2018 01:38 PM
  5. jarmainc75's Avatar
    jarmainc75
    Can't access Safe Mode...I tried longpressing, but nothing happens...I'm at my wits end now...why does it continue to sleep after 8 seconds of inactivity, no mater what sleep mode setting I use? So frustrating...
    05-27-2018 03:49 PM
  7. ewallmedia's Avatar
    ewallmedia
    Did you ever resolve this? I'm experiencing the same.
    10-09-2018 11:34 PM
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