When I turn my phone off, it instantly turns on again and goes to the camera

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A

Android Central Question

volume buttons dont work and when turn offphoneit suddenly turns on and instantly goes to the camera

My volume buttons don't work. I already tried rebooting it and I also put it in safe mode to test it but the volume down button didn't work. The Do not Disturb notification keeps getting in the home screen saying:

Alarms Only
Until you turn off Do Not Disturb

When I press end now, it shows up again after a second.

What do you think, I should do to my phone? It's an LG K7 and it's been 5 days old since my mom just bought it
 
A

Android Central Question

When I turn my phone off, it suddenly turns on again without any reason and instantly goes to the camera app. What should I do?

I also tried rebooting but it didn't work

Mine is an LG K7
 

SpookDroid

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Sounds like your button panel is damaged. The phone allows you to open the camera with a double-tap of the volume down button, I believe, and if the phone powers up on its own it could be a problem with the Power button as well.