account sign in problem in alcatel

[Android Central Question]

When I reset Alcatel onetouch the Google account was not signing in it was showing WiFi problem while the wifi was fine

 

[B. Diddy]

Welcome to Android Central! Which Alcatel One Touch phone? Why did you factory reset it in the first place -- was it malfunctioning beforehand?

Are you saying that during the Setup Wizard, it's asking to connect to wi-fi, and then you're getting an error? Can you try using a different wi-fi network?