Messenger Chat heads Gone and can't restore

[Android Central Question]

My Galaxy S8 did an update and now my chat heads pop up stopped working and the option in settings to set it up is gone. I have an S7 for work and I see it there. Does anyone have any ideas?

 

[can3gxw]

Welcome to Android Central Forums!

Have you tried the following?

- open Messenger
- tap on your profile picture in the top right to get to "me"
- Scroll down you should see "notifications and sounds", "data saver", ..... and then "Chat Heads". Make sure the slider is flipped to the right
- If you still don't see that setting, try clearing the app cache and data, then uninstall the app (you won't lose your messages). Reinstall and see if your chat heads are back.