Software can't manage files on my s5 via USB

[Android Central Question]

Hi, I'd like to use backup software on my pc to sync some files with my galaxy s5. for some reason I am only able to access my phone through windows file explorer. any programs i use to manage files are not able to access the phone.

 

[B. Diddy]

Welcome to Android Central! I'm not aware of any good sync programs for Android and Windows. CompanionLink is one of the better known names, but I've read comments that it's pretty clunky. What kinds of files are you trying to sync? If they're documents, it's easiest to upload them to your Google Drive from the PC, which will then sync automatically to your phone (or install the Backup & Sync program on your computer, which will sync PC folders you select with Google Drive).