1. Android Central Question's Avatar
    Hello All,

    I sadly had to retired one of my Lumia Phones and purchase my first Android since 2.3.

    The phones we purchased where an unlocked Nokia 8 and Sony ZX2 Compact.

    In terms of performance and quality they have been great. However, both my daughter and I have noticed that we randomly just loose signal. When I check my 2nd phone, a Lumia 950, it still has connection.

    Could this issue be because these 2 phones are not official ATT phones? Either way, is there anything I can do?

    Thank you,

    New to the Android World.
    07-23-2019 07:18 PM
  2. mustang7757's Avatar
    Hi, if you can make a account here, me or other members be happy to assist you.
    I provide the link to register so you can communicate here.
    https://forums.androidcentral.com/sh...d.php?t=409154
    07-23-2019 08:36 PM
  3. MikadoWu's Avatar
    My bad, I thought I was logged in. Whoops.
    07-23-2019 09:47 PM
  4. mustang7757's Avatar
    My bad, I thought I was logged in. Whoops.
    Hi, thanks for login.
    Like how many bars it shows?
    07-23-2019 09:49 PM
  5. MikadoWu's Avatar
    Looks Like 5, presently only 2 are lit up. That is the same as my Lumia too. I have seen all lit up when I am in Orlando or Tampa.
    07-23-2019 10:26 PM
  6. mustang7757's Avatar
    Looks Like 5, presently only 2 are lit up. That is the same as my Lumia too. I have seen all lit up when I am in Orlando or Tampa.
    So maybe your area has little weaker signal
    07-23-2019 10:36 PM
  7. B. Diddy's Avatar
    Welcome to Android Central! Go to Settings>Mobile Networks>Preferred Network Type. What is it set to? One thing to remember about AT&T is that they shut down their 2G network, so the phone relies on 3G or 4G (VoLTE) for phone calls.
    07-24-2019 02:31 AM

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