08-15-2019 07:30 AM
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  1. Android Central Question's Avatar
    Android Central Question
    Phones are connected, apps are up to date, both phones fully charged, cleared cache as previously recommended on old phone, with no success. Have tried to reduce the number of apps to be transferred etc, but still cannot get past the calculating data at 41%.
    08-13-2019 05:08 AM
  2. belodion's Avatar
    belodion
    Co-Ambassador Team Lead
    What are the two phones? https://forums.androidcentral.com/sh...d.php?t=409154
    08-13-2019 06:50 AM
  3. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! And what are you using to copy/clone the phone?
    08-13-2019 11:57 PM
  4. David Wollaston's Avatar
    David Wollaston
    I have exact same problem @ 41%

    I have an Old Huawei P10 and trying to clone to a Huawei P30.

    I have taken off all my photos, music and documents as that is what it is saying it is "calculating".

    it wont let me bypass this and i have left it running like this for 3 hours now and not moved by 41%.

    Please help as the thought of resetting all programs up again is a pain.

    David
    08-14-2019 10:24 AM
  5. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! As I asked the OP above, what are you using to clone the phone?
    08-14-2019 11:55 AM
  7. David Wollaston's Avatar
    David Wollaston
    I am using the Huawei recommended Phone Clone App, and i guess the above person is as well as he is having exact same problem.

    Is it best to use a different app to clone from one Huawei to another?
    08-15-2019 04:40 AM
  8. Galactic Zoo's Avatar
    Galactic Zoo
    Helium is a non device specific app, I suggest you give it a go.
    08-15-2019 07:30 AM
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