Samsung J4+ Battery Percentage

[Android Central Question]

I have a business phone (Samsung J4+) and the battery percentage is constantly on 58%.

The battery indicator in settings also shows this. I have tried reset, factory restoring, calibration apps and am completely stumped.

I've drained the battery completely and recharged for hours to find that although the battery may have 100%, the phone shows 58%!

HELP!!!

 

[B. Diddy]

Welcome to Android Central! Does this also happen in Safe Mode? https://www.hardreset.info/devices/samsung/samsung-galaxy-j4-plus/safe-mode/

This is a longshot, but could it be that you're actually looking at the battery percentage indicator from a prior screenshot that you're using as a wallpaper?

Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/ask-question/409154-join-android-central-community.html

 

[BarberG123]

It still shows the same percentage in Safe Mode and no, it's not the wallpaper

 

[mustang7757]

It still shows the same percentage in Safe Mode and no, it's not the wallpaper

Take it in to a repair center ..

 

[B. Diddy]

Does the battery actually still last a normal amount of time, or does the phone seem to shut down more quickly from low battery?

I agree with mustang7757, unless you have a severely restricted budget, I'd bring it to a repair shop or look into getting a new phone.