So is the Keyone not coming to AT&T?

[Mike-Mike]

Re: So is the Keyone not coming to AT&T?

I know you didn't ask me the question, but there are a decent number of complaints over on the CrackBerry forums.

screen popped off on at least one

some people had a blue line in their screen

various keyboard issues from lighting to keys not working and/or the scrolling not working on part of the keyboard

 

[jlost]

Re: So is the Keyone not coming to AT&T?

I know you didn't ask me the question, but there are a decent number of complaints over on the CrackBerry forums.

screen popped off on at least one

some people had a blue line in their screen

various keyboard issues from lighting to keys not working and/or the scrolling not working on part of the keyboard

Ah... Like most phones. Some people have issues with their phones others don't.

 

[Mike-Mike]

Re: So is the Keyone not coming to AT&T?

Ah... Like most phones. Some people have issues with their phones others don't.

Generally I would agree, but in this case, clearly their "launch" was a much smaller launch than other phones. Multiple people at CrackBerry and r/BlackBerry were not able to get one, and of those who did, there seem to be a decent amount of issues.

Based on that I would assume the % of failure seems high for such a small launch

 

[jlost]

Re: So is the Keyone not coming to AT&T?

Generally I would agree, but in this case, clearly their "launch" was a much smaller launch than other phones. Multiple people at CrackBerry and r/BlackBerry were not able to get one, and of those who did, there seem to be a decent amount of issues.

Based on that I would assume the % of failure seems high for such a small launch

Ah. Makes more sense now. I hope they fix the issues as this phone looks promising

 

[pkcable]

Re: So is the Keyone not coming to AT&T?

Yes there are some quality and control issues, and I'm sure BlackBerry Mobile is addressing those issues. I know for sure the couple devices (I heard about 3) that had screens pop off were replaced. I'm sure ANY device with a defect will be repaired or replaced. Any manufacturer has these issues.

When I got my iPhone 6, I bought it right from the Apple Store (thankfully) when they brought out the unit, and tried to turn it on it would not, it was DOA, so they tagged it, brought it in the back, and got me another. Took an extra 10 minutes or so, and I was not mad, this kind of stuff happens. If it was mail order then I would have had to deal with it through the mail, OR made arraignments to go in to the store to replace the unit. Again stuff happens! It's all in how the company responds!

 

[jlost]

Re: So is the Keyone not coming to AT&T?

Yes there are some quality and control issues, and I'm sure BlackBerry Mobile is addressing those issues. I know for sure the couple devices (I heard about 3) that had screens pop off were replaced. I'm sure ANY device with a defect will be repaired or replaced. Any manufacturer has these issues.

When I got my iPhone 6, I bought it right from the Apple Store (thankfully) when they brought out the unit, and tried to turn it on it would not, it was DOA, so they tagged it, brought it in the back, and got me another. Took an extra 10 minutes or so, and I was not mad, this kind of stuff happens. If it was mail order then I would have had to deal with it through the mail, OR made arraignments to go in to the store to replace the unit. Again stuff happens! It's all in how the company responds!

You should have been mad that the iPhone actually powered on lol jkjk but yeah, they should replace if there is an issue right out the gate. That's bad PR if they didn't.

 

[hoytbowhunter]

Re: So is the Keyone not coming to AT&T?

As long as I can get one unlocked directly from Blackberry Mobile then I could care less. But it would suck to not have some of AT&T services like VoLTE or WiFi calling etc. Like the Google Pixel.

I just received my unlocked BlackBerry today.. Love it

 

[Lepa79]

Re: So is the Keyone not coming to AT&T?

I just received my unlocked BlackBerry today.. Love it //uploads.tapatalk-cdn.com/20170607/6ac6f17ac4157f1ab15f58013b9c0d64.jpg

Are you on ATT? can you confirm wifi calling not available?

 

[strikeIII]

Re: So is the Keyone not coming to AT&T?

Are you on ATT? can you confirm wifi calling not available?

I'm on AT&T. No wifi calling or any other enhanced features from AT&T.

 

[strikeIII]

Re: So is the Keyone not coming to AT&T?

There's this Advanced Calling option in the settings but it does nothing or is blank when you open it.

 

[Lepa79]

Re: So is the Keyone not coming to AT&T?

I'm on AT&T. No wifi calling or any other enhanced features from AT&T.

Boooooooooo

 

[strikeIII]

Re: So is the Keyone not coming to AT&T?

Yeah, something I expected since they didn't even support the Pixel which is a lot more popular device.

 

[pkcable]

Re: So is the Keyone not coming to AT&T?

There's this Advanced Calling option in the settings but it does nothing or is blank when you open it.

Interestingly WiFI calling and VoIP DOES work on T-Mobile.

 

[strikeIII]

Re: So is the Keyone not coming to AT&T?

Interestingly WiFI calling and VoIP DOES work on T-Mobile.

Yup T-Mobile has been confirmed but nothing for AT&T.

 

[newcollector]

Re: So is the Keyone not coming to AT&T?

I'm on AT&T. No wifi calling or any other enhanced features from AT&T.

This is not just for the KEYone, but for all devices. To do WiFi calling on any AT&T phone you have to have an app like BBM or WhatsApp that allows it. It is not a regular feature on AT&T.

 

[jlost]

Re: So is the Keyone not coming to AT&T?

This is not just for the KEYone, but for all devices. To do WiFi calling on any AT&T phone you have to have an app like BBM or WhatsApp that allows it. It is not a regular feature on AT&T.

I don't understand. I have a note 5 and no app associated in order to get WiFi calling on Att. I just enable it in the phone settings.

 

[strikeIII]

Re: So is the Keyone not coming to AT&T?

This is not just for the KEYone, but for all devices. To do WiFi calling on any AT&T phone you have to have an app like BBM or WhatsApp that allows it. It is not a regular feature on AT&T.

WiFi Calling is a feature offered by AT&T without any 3rd party apps. It's available on my S7E, V20, G6 and S8+ as a toggle switch from the drop down notification tray. It's just not available on non-att devices like the Google Pixel or the KEYone.

 

[eshropshire]

Re: So is the keyone not coming to AT&To?

Their merging to save Sprint from going under, Sprint sold a % of the company to T-Mobile, that's the only way T-Mobile was willing to Merge.

And here we are the end of June and no merger. So no, as of now both are now owned by two separate companies.

 

[pkcable]

Re: So is the Keyone not coming to AT&T?

I'd say at this point it does not look good, BUT you never know!