I will soon be asking for a repair or replacement phone from Sprint due to my Epic's speaker blowing and sounding terrible. But, I am nervous about a couple of things:
1. I am rooted and running a custom ROM. Do I need to restore to factory default before letting Sprint touch it? Will they give me a hard time if it is rooted?
2. Once they have fixed it or sent me a new one (I have insurance), how do I get everything back? I have Titanium Backup Pro, so if I back everything up to Dropbox, can I just install Titanium on the new phone and pull everything back to it? Should I use a nandroid backup instead? Could I just take the new phone, root it, install CWM, then restore the saved backup file from the old phone?
I think in theory I can make this work, but I want to be sure before giving them my phone that I have spent so much time getting just right. I've rooted and flashed several ROMs/Themes/etc., so I'm not a total amateur, but I'm still not entirely confident I have a good grasp on moving it all to a new phone either.
1. I am rooted and running a custom ROM. Do I need to restore to factory default before letting Sprint touch it? Will they give me a hard time if it is rooted?
2. Once they have fixed it or sent me a new one (I have insurance), how do I get everything back? I have Titanium Backup Pro, so if I back everything up to Dropbox, can I just install Titanium on the new phone and pull everything back to it? Should I use a nandroid backup instead? Could I just take the new phone, root it, install CWM, then restore the saved backup file from the old phone?
I think in theory I can make this work, but I want to be sure before giving them my phone that I have spent so much time getting just right. I've rooted and flashed several ROMs/Themes/etc., so I'm not a total amateur, but I'm still not entirely confident I have a good grasp on moving it all to a new phone either.