1. mikec8785's Avatar
    So I recently switched from a GNex on Verizon to a Moto X DE on T-Mobile. I had always used Google Voice for my voicemail when on Verizon.

    Well now since switching to T-Mobile I can no longer get Voice to function as my voicemail. When I download and setup the app and then call my phone it will ring but then when voicemail should come up I just get an error saying "We cannot complete your call as dialed" or something along those lines. When I switch back to carrier voicemail everything works.

    So am I doing something wrong during setup? Is Voice even compatible with T-Mobile?
    12-17-2013 02:32 PM
  2. cpaight's Avatar
    You have to call T-Mobile and have them disable your carrier-provided voicemail
    mikec8785 likes this.
    12-17-2013 03:02 PM
  3. mikec8785's Avatar
    You have to call T-Mobile and have them disable your carrier-provided voicemail
    OK so T-Mobile disabled the carrier voicemail. I set up Google Voice through the app but now when I call it still goes to a T-Mobile recording saying "You've reached the voice mailbox system...". Any idea what I'm doing wrong now?
    12-18-2013 03:09 PM
  4. mikec8785's Avatar
    Bump... anyone?
    12-19-2013 12:01 PM
  5. Rukbat's Avatar
    T-Mobile CLAIMED that they disabled the carrier voicemail. ... "when I call it still goes to a T-Mobile recording saying 'You've reached the voice mailbox system.... says they didn't (Assuming 1) that's not the G-Voice mailbox and 2) you didn't switch your G-Mail VM to go to TMobile's VM system [which would be kind of loopy, literally].)
    12-19-2013 11:52 PM

Similar Threads

  1. Wallpaper changing on restart?
    By cappy718 in forum Moto X (2013)
    Replies: 10
    Last Post: 01-22-2014, 11:39 AM
  2. Exchange on Moto X with 4.4
    By ecb1171 in forum Moto X (2013)
    Replies: 17
    Last Post: 12-19-2013, 10:23 AM
  3. Replies: 5
    Last Post: 12-19-2013, 09:19 AM
  4. Replies: 4
    Last Post: 12-17-2013, 03:01 PM
  5. HTC Inspire 4G stuck on black logo with 4 triangles
    By ilcul8r in forum AT&T Inspire 4G
    Replies: 0
    Last Post: 12-17-2013, 01:30 PM
LINK TO POST COPIED TO CLIPBOARD