Kies is gone from my phone and wont connect to PC via USB Please Help!

[Rick HKS]

I just installed both kies and kies 3 to my pc and my phone was unable to connect to either one. my us has phone has been debugged my phone and i checked under connections for kies and it was no where to be found. i am running andorid 4.3 on my samsung galaxy s4. some one please help, connect my phone to my pc should not be this difficult.

thank you

 

[chustle925]

What happens when you plug the phone into the computer?

 

[Rukbat]

Have you gone to Tools in Kies and clicked on Reinstall drivers?

Are you using the original Samsung cable?

Are you connecting directly to the computer, not to a USB hub?