1. semilovr12's Avatar
    My browser starting opening this link [link removed by Moderator]

    Taking about a phone system upgrade. I know its spam because the phones don't update through a web page. I can't get this window to go away. Every time I open the browser that spam window is the first one to open. How do I get it to stop opening? I ran a couple virus/malware checks and nothing is found, but obviously that's not accurate. Help please. Thanks
    11-13-2014 07:20 PM
  2. dpham00's Avatar
    What phone do you have?

    Sent from my Verizon Samsung Galaxy Note 4
    11-13-2014 09:08 PM
  3. B. Diddy's Avatar
    Welcome to Android Central! Try going to Settings>Apps>All​, select the browser, and Force Stop, then Clear Cache/Clear Data. If the browser syncs with Chrome (or if you're using Chrome), make sure you clear out your Chrome history on your desktop as well, since they sync.
    11-17-2014 08:40 PM
  4. haberpth's Avatar
    Welcome to Android Central! Try going to Settings>Apps>All​, select the browser, and Force Stop, then Clear Cache/Clear Data. If the browser syncs with Chrome (or if you're using Chrome), make sure you clear out your Chrome history on your desktop as well, since they sync.
    I had the same problem. I followed your instructions and it seems to have stopped. Thanks!!!
    B. Diddy likes this.
    11-12-2016 01:54 AM
  5. Silver3904's Avatar
    I had the same problem and used the solution posted above of force stop and it worked fine
    01-01-2017 02:40 PM
  6. ashusmile2's Avatar
    Plzz hlp m3

    I had the same problem and used the solution posted above of force stop but it didnot worked.
    01-13-2018 03:31 AM
  7. prasannapks's Avatar
    I had the same problem and used the solution posted above of force stop but it didnot worked.
    I followed above process but didn't work on my moto z play .plz give solution
    01-18-2018 09:13 PM
  8. Mubashir Abbas's Avatar
    I had the same problem on my Moto G1. It sometimes happens when you download an app off the internet which ends up having a virus. Best way to deal with it is to do the following:

    1. Go to Settings > Storage > Apps
    2. Go to Downloaded and look for an app without a name. Usually listed near the middle or the bottom.

    Deleting this app should remove the virus. Hope this works for you.
    Kareem Badawii likes this.
    09-23-2018 09:36 PM
  9. Rukbat's Avatar
    Mubashir, a better way - only download known-good apps from the Play store.
    09-24-2018 07:24 PM
  10. Ador Khaan's Avatar
    I had the same problem on my Moto G1. It sometimes happens when you download an app off the internet which ends up having a virus. Best way to deal with it is to do the following:

    1. Go to Settings > Storage > Apps
    2. Go to Downloaded and look for an app without a name. Usually listed near the middle or the bottom.

    Deleting this app should remove the virus. Hope this works for you.
    Love you man. This worked for me like magic. I had a feeling that something like this happened a few days ago. But couldn't find the app. You're a life saver man...
    10-04-2018 10:09 AM
  11. donovan elliott's Avatar
    While I am browsing the internet I keep getting a pop-up window to [link removed by mod] <a spam site> plz help
    01-16-2019 09:58 AM
  12. B. Diddy's Avatar
    Welcome to Android Central! Did you read through this thread before posting your question?
    01-16-2019 12:28 PM
  13. Kareem Badawii's Avatar
    this is working for me! thank u so much i was really suffering! i have been looking for a solution about month ago!
    03-16-2019 11:59 PM

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