1. AC Question's Avatar
    Hi! ATT recently updated my lg-E980 Optimus Pro phone and since then I've had this problem. When I open messaging to text someone I tap the paper clip, then tap take photo to send to that contact. The photo doesn't show up in the message like it was doing before the update. It's just so much more trouble to go to "camera" and go through the steps to send a photo to a friend by messaging. Now when I try to take a photo while in the message bubble, I can't even find that photo on my phone. All my photos were going to Gallery, and that's where I want them. Help!
    06-09-2015 09:55 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Try going to Settings>Apps>All, select Messaging, and Clear Cache/Clear Data. Be aware that this might erase any saved messages, so if that's a problem, then Clear Cache only.
    06-10-2015 12:39 PM
  3. Polly Lindsley's Avatar
    Hi! Thank you for your quick reply, however, it didn't fix the problem. Any additional suggestioins?
    06-12-2015 09:41 PM
  4. B. Diddy's Avatar
    Are the photos being saved to Internal Storage or the SD card? If the latter, see what happens if you use a different SD card. If the current one is corrupt or defective, then it might be having trouble saving the photos you're takiing.
    06-13-2015 12:42 AM
  5. Polly Lindsley's Avatar
    They are going to internal storage. The camera settings will not let me change it to sd card. It's grayed out. Do you think if I take it to an ATT store, they would be able to help? Thanks so much for your help so far!!!
    06-13-2015 08:46 PM
  6. B. Diddy's Avatar
    That's a good idea, but AT&T might also throw up their hands and say they can't do anything. Make sure they know this happened after an update they pushed.
    06-13-2015 10:57 PM
  7. Polly Lindsley's Avatar
    I sure will! Thank you so much for your time and help! Have a great day! Polly
    B. Diddy likes this.
    06-16-2015 07:11 PM
  8. Adnann Asad's Avatar
    Hi! ATT recently updated my lg-E980 Optimus Pro phone and since then I've had this problem. When I open messaging to text someone I tap the paper clip, then tap take photo to send to that contact. The photo doesn't show up in the message like it was doing before the update. It's just so much more trouble to go to "camera" and go through the steps to send a photo to a friend by messaging. Now when I try to take a photo while in the message bubble, I can't even find that photo on my phone. All my photos were going to Gallery, and that's where I want them. Help!
    06-23-2016 02:11 AM

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