1. adambucky's Avatar
    Hi
    My Tesco Hudl 2 running Android 5.1 and has problem connecting to wifi
    When I go into wifi in settings and turn on wifi - it continually searches for wifi and finds none, this is despite a number of wifi networks being available to connect to on our other devices

    We reset our router and set up a smartphone as hotspot but these along with the other networks still do not show.

    Rarely the networks will appear but even if I manage to connect to one they soon disappear as does the internet connection

    Does anyone have a fix for this? Does it sound like a software or maybe a hardware issue?

    Many Thanks
    02-08-2017 04:31 PM
  2. B. Diddy's Avatar
    Does the problem persist in Safe Mode? Tesco Tech Support | Hudl 1 Safe Mode. This is for the first Hudl, but it most likely works on the Hudl 2 as well.
    02-08-2017 05:37 PM
  3. adambucky's Avatar
    Hi
    Thanks for the reply
    Tried it in safe mode and still the same, continually searching for wifi networks with no success
    (in safe mode haven't had any networks appear , connect to one and then it and all the other networks to disappear and therefore lose the connection as did in normal mode - just no networks at all in safe mode)
    02-08-2017 06:03 PM
  4. B. Diddy's Avatar
    I'd suspect some problem with either the wifi hardware (radio or antenna) or the firmware. Is the device still under warranty?
    02-08-2017 08:41 PM

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