How to fix my phone stuck in bootloop that is not rooted

[Wqervpgame]

Can you help me fix my phone stuck in bootloop its not rooted and its a zenfone 3 max 5.5 but i dont want a factory reset i want all my documents and datas are all in internal storage how to bakcup it im a noob to a android technology pls help

 

[B. Diddy]

Welcome to Android Central! First, force a shutdown by pressing and holding Power for about 20 seconds. Then try booting into Recovery and wiping the cache partition, which won't erase any personal data: ASUS ZenFone 3 Max ZC553KL - Recovery Mode - HardReset.info. If that doesn't help, then you're probably out of luck -- a bootloop usually represents failure of either firmware or hardware.